Privacy Policy
At IPTV South Africa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our services.
1. Information We Collect
We may collect information that you provide directly to us when you contact us, place an order, request support, or communicate with our team.
This may include:
• Name
• Email address
• Contact information
• Payment-related information
• Information you provide when requesting technical support
We may also automatically collect limited technical information, such as your IP address, browser type, device information, and website usage data.
2. How We Use Your Information
We may use the information we collect to:
• Process and manage your orders
• Provide access to our services
• Send subscription and account information
• Provide customer and technical support
• Respond to questions and enquiries
• Improve our website and services
• Detect and prevent fraud, abuse, or security issues
• Comply with applicable legal requirements
3. Payment Information
Payments may be processed through third-party payment providers. We do not intentionally store complete payment card details on our website.
Payment providers may collect and process payment information according to their own privacy policies and terms.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand how visitors use our website, and improve the user experience.
You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
5. Third-Party Services
We may use third-party services for purposes such as payment processing, website analytics, communication, hosting, or customer support.
These third parties may process information according to their own privacy policies. We recommend reviewing the privacy policies of any third-party services you use.
6. Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, or comply with legal obligations.
8. Your Privacy Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to request access, correction, deletion, or restriction of certain personal information.
To make a privacy-related request, please contact us using the contact details provided on our website.
9. Children’s Privacy
Our website and services are not intended to knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us through our Contact Us page.